Terms of Service

1. AGREEMENT TO TERMS

By accessing or using the TaskForce Tickets website located at taskforcetickets.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and TaskForce Tickets, a Tennessee legal services provider.

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following any modifications to these Terms constitutes your acceptance of those modifications.

By clicking "I Agree" or submitting your intake form, you acknowledge that you have read, understood, and agree to be bound by these Terms. This clickwrap acknowledgment creates a binding agreement enforceable under Tennessee law pursuant to the Uniform Electronic Transactions Act, T.C.A. § 47-10-101 et seq.

2. SERVICE DESCRIPTION

TaskForce Tickets provides traffic ticket defense representation services in Shelby County, Tennessee. Our services include:

• Review and evaluation of traffic citations
• Court appearances on behalf of clients for eligible traffic violations
• Pursuit of dismissal or reduction of traffic citations
• Communication regarding case status and outcomes

Service Limitations: Our flat-fee services are limited to traffic citations that are eligible for dismissal or reduction through standard court procedures. We offer representation for the following offense categories:

• Minor Offenses ($100): Speed under 15 mph over limit, seatbelt violations, expired tags, minor equipment violations
• Standard Offenses ($200): Speed 15-29 mph over limit, failure to show proof of insurance, expired license
• Major Offenses ($300): Speed 30+ mph over limit, reckless driving, serious moving violations

Certain offenses may require case-by-case evaluation and may not be eligible for flat-fee representation, including but not limited to: DUI/DWI, citations involving accidents with injuries, commercial driver's license (CDL) violations, and repeat offender situations.

3. NO ATTORNEY-CLIENT RELATIONSHIP UNTIL ACCEPTANCE

The attorney-client relationship begins ONLY upon:

1. Our review and approval of your submitted case
2. Receipt by you of a written acceptance email from TaskForce Tickets expressly confirming representation
3. Successful processing of your payment

Until you receive an acceptance email, you should take all necessary steps to protect your legal rights, including but not limited to appearing at any scheduled court dates. We are not responsible for any consequences arising from your failure to protect your interests prior to our acceptance of your case.

This limitation protects both parties: we cannot be held responsible for cases we have not accepted, and you retain the ability to seek other representation if we decline your case or do not respond within a reasonable time.

4. SUBMISSION REQUIREMENTS AND DEADLINES

Deadline Calculation:

• Business days are Monday through Friday, excluding Tennessee state holidays
• For Monday court dates, the submission deadline is the prior Thursday by 11:59 PM Central Time
• For Tuesday court dates, the submission deadline is the prior Friday by 11:59 PM Central Time
• The deadline is calculated from the court date shown on your citation

Required Documents:

• Clear photograph or scan of your traffic citation (front and back if applicable)
• Valid Tennessee driver's license
• Supporting documentation (proof of insurance, vehicle registration, or other violation-satisfying documents as applicable)

You are solely responsible for verifying your court date and ensuring timely submission. Late submissions will be rejected and no attorney-client relationship will be formed. If your submission is rejected due to insufficient time, you must appear at your court date personally or seek alternative representation.

5. PRICING AND PAYMENT

TaskForce Tickets offers flat-fee representation based on offense type:

• Minor Offenses: $100
• Standard Offenses: $200
• Major Offenses: $300

What the Fee Covers: Your flat fee covers attorney review of your case, court appearance(s) on your behalf for the specific citation submitted, and communication regarding case status and outcome.

Payment Processing: Payments are processed securely through Stripe. We do not store your complete credit card information on our servers. By submitting payment, you authorize us to charge the applicable fee to your payment method.

Non-Refundable Fee: Attorney fees are generally non-refundable once case acceptance has been communicated, except as provided under our Money-Back Guarantee (Section 6).

6. MONEY-BACK GUARANTEE

TaskForce Tickets offers a money-back guarantee on attorney fees:

Guarantee Terms:

• Refund applies only to the attorney fee paid to TaskForce Tickets
• Court costs, fines, or other court-assessed amounts are NOT refundable by us
• Refunds are processed within fourteen (14) business days of case disposition
• Refunds are issued to the original payment method

Guarantee Exclusions: The money-back guarantee is void if:

• You provided false, incomplete, or misleading information in your submission
• You failed to provide requested documents or information in a timely manner
• You failed to appear when specifically instructed to do so by our office
• You took actions that prejudiced your case without our knowledge or consent
• The citation was for an offense not covered by our standard flat-fee service

7. SCOPE AND TERMINATION OF REPRESENTATION

Limited Scope: The attorney-client relationship created by our acceptance of your case is LIMITED to the specific traffic citation you submitted. Our representation does not extend to:

• Any other traffic citations or legal matters
• Appeals of adverse decisions (unless separately agreed in writing)
• Related civil matters (such as insurance claims or personal injury)
• Criminal charges arising from the same incident
• DMV or administrative license proceedings

Termination: Our representation of you ends upon:

• Final disposition of the traffic citation (dismissal, conviction, or other resolution)
• Your termination of our services (subject to court rules regarding withdrawal)
• Our withdrawal from representation (with proper notice and court approval if required)

Following termination of representation, you must retain separate counsel for any ongoing or future legal matters. We will provide you with your file upon request, subject to our document retention policies.

8. DOCUMENT HANDLING

Documents you upload through our Service are processed for case evaluation and representation. By submitting documents, you consent to:

• Electronic storage and processing of your documents on secure servers
• Use of optical character recognition (OCR) technology to extract text from images
• Retention of documents in accordance with our Privacy Policy and professional obligations
• Secure transmission of documents to court systems as necessary for representation

Please refer to our Privacy Policy for detailed information regarding data security, retention, and deletion practices.

9. DISPUTES AND GOVERNING LAW

Governing Law: These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

Jurisdiction and Venue: Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Shelby County, Tennessee. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

Dispute Resolution: Before initiating any legal proceeding, you agree to contact us at the address below to attempt to resolve any dispute informally. We will endeavor to resolve disputes in good faith within thirty (30) days of receiving notice.

Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

10. TENNESSEE BOARD OF PROFESSIONAL RESPONSIBILITY COMPLIANCE

TaskForce Tickets and its attorneys are licensed to practice law in the State of Tennessee and are subject to the Tennessee Rules of Professional Conduct as adopted by the Tennessee Supreme Court.

Attorney Advertising: This website and the information contained herein constitute attorney advertising in accordance with Tennessee Supreme Court Rule 8, Rules of Professional Conduct 7.1 through 7.5. The information provided is intended for general informational purposes and should not be construed as legal advice.

Client Rights: As our client, you retain the right to:

• Terminate our representation at any time, subject to court rules
• Receive communication about your case status
• Access your file and documents upon request
• File a complaint with the Tennessee Board of Professional Responsibility if you believe we have violated professional conduct rules

For information about the Tennessee Board of Professional Responsibility or to file a complaint, visit www.tbpr.org.

11. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the Service following any changes constitutes your acceptance of the modified Terms.

For existing clients with active cases, the Terms in effect at the time of your case acceptance will continue to govern our representation of you for that specific matter.

12. CONTACT INFORMATION

For questions about these Terms or our services, please contact us at: